A few years ago, Kensium wanted a powerful solution that gave the exploding eCommerce industry something they felt it was lacking – an all-in-one ERP solution for Magento merchants; software that didn’t cut corners or make compromises; and software that was as accessible and intuitive as it was robust.
We saw how effective proper ERP engagement could solve so many companies’ headaches by streamlining execution and promoting expansion and growth. But we also looked at the current pricing models for competing ERPs and saw that inflexible licensing models were choking businesses across the globe. We realized that, too often, what was actually getting in the way of growth was their ERP.
That’s when Kensium called in Acumatica Cloud ERP. Working together as experts in the eCommerce and ERP space, we pulled the data, polled our users, and put ourselves to work.
The result: Acumatica Commerce Edition.
Acumatica Commerce Edition is a centralized, cloud-based, and data-driven ERP with enhanced features and performance tailored to B2B and B2C market players. It’s an integration of your Magento storefront with your financials, warehouse, and distribution for complete visibility and control over order acceptance and fulfillment. In short, it’s everything you’d get from pairing-up with Acumatica’s Cloud ERP – plus, it’s bundled with industry-specific tools geared to elevate your eCommerce business to its fullest potential.
That’s the difference for manufacturers when it comes to Acumatica integration – especially when you consider small-to-mid-sized companies that are looking to grow and expand as much as they can (which, yeah, should pretty much be every one of them).
Most eCommerce back-office systems on the market charge business owners license fees for every employee who uses the software. This is ludicrous, not only because it’s 2018, but because your ERP should never de-incentivize growth. The software you work with should be one of the most nourishing components of your eCommerce business.
So what should you expect when you make the move to the complete package?
CONNECT MAGENTO TO AN ERP, OR GET OUT OF THE GAME
We know it sounds a little harsh, but seriously: if your Magento storefront is not connected to an ERP like Acumatica, you’re not just benching yourself from the big game – you’re sitting in the parking lot outside the stadium, rocking back and forth in your Prius until the final whistle blows.
Think about it. If you wanted to make an omelet, it’d be pretty unintuitive if you kept the eggs in the fridge, the spatula in the garage, the cheese in your mailbox, and drove the stove to work each day – that’s why we have kitchens. That last one didn’t even make sense, but it’s still more likely that you’d be able to find a Kenmore-on-wheels than survive in this industry without a solid, centralized solution to manage the interworking parts of your eCommerce operation.
So, now that that’s straight – let’s look at how Acumatica Commerce gets you back in the game and cooking with jet fuel.
OPTIMIZED INVENTORY MANAGEMENT
One of the first things Acumatica Commerce Edition does for your bottom line is cut down on unnecessary processes and input on your back end. That right there – saving you time and reducing error through automatic systems synchronization and cross-communication – should be enough to warrant the investment.
Acumatica Cloud ERP (the foundation of Acumatica Commerce Edition) maximizes your capital by preventing stock-outs and overstock situations, optimizing stock levels by automating your replenishment. Also, you’re able to automate purchasing, receiving, and returns with its built-in workflow UX that pulls data from real-time inventory counts that span every facet, function, and factory warehouse to your eCommerce business.
STREAMLINED FULFILLMENT AND THE OMNICHANNEL EXPERIENCE
Reduce shipping and packing errors with automated barcode and label printing and pick tickets. You’ll notice, here, that error-removal is a recurring theme – while automation and machine learning haven’t progressed yet to match human creativity or personability, they’re excellent for handling rote and menial tasks.
Supported integration for UPS WorldShip and FedEx Ship stations is part of Acumatica commerce right out of the box, so you ensure no customer’s left behind. Serve every audience you have with single-stream fulfillment tools for your online sales, counter sales, catalog sales, and even telemarketing sales.
DATA-DRIVEN CUSTOMER SERVICE
Acumatica puts the power of actionable data back in your hands, right at your fingertips, so you’re able to predict, assess, and act according to your customers’ needs. Using aggregate industry data predictively enables you to deliver the experiences your customers didn’t even know they wanted – yet. Automation tools built-in make personalizing your customers’ experiences as easy as clicking and picking.
These tools make returns and exchanges so simple you’ll hope your customers order the wrong size shirt. Okay, maybe not – but when it does happen, you’re able to track process returns and exchanges through embedded management tools, taking out every ounce of a hassle for everyone involved. On the back end, automated return authorization facilitations and the ability to log, store, and react according to reasons for returns are a breath of fresh air.
CENTRALIZED CUSTOMER AND VENDOR PAYMENTS
Integrate your accounting with seamlessly generated custom reports and invoices, right when you need them – or automate the process for when you will. And because everything’s always in one place – and stored in the cloud – there’s no chance for mix up, crossed wires, or data loss.
MAGENTO + ACUMATICA CLOUD ERP
Connect your front-end and back-office and articulate seamless synchronization between Acumatica and Magento. Acumatica Commerce Edition integrated with Magento eCommerce also offers a fully configurable sync direction and schedule. Additionally, Acumatica Commerce running alongside Magento:
- Automates data sync.
- Eliminates redundant data and duplicate entries.
- Allows users to pull data from multiple sources.
- When information is entered into one platform (Magento or Acumatica ERP), the two-way sync automatically populates fields in both systems, eliminating the need for duplicate entries.
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