Kensium kicked off 2026 with a forward-looking webinar focused on the evolution of Kensium POS — not as a point solution, but as a long-term platform built for stability, scalability, and ERP-connected growth.

In “What’s Next for Kensium POS,” Kensium CEO Rahul Gedupudi was joined by moderator John Masi (VP, Client Experience) for a transparent walkthrough of where Kensium POS is today, why modernization is necessary, and how the platform is being re-architected to support the realities of modern retail and distribution.

Rather than a product pitch, the session was designed to help current and prospective customers understand what’s changing, why it matters, and how to plan confidently for 2026 and beyond.

Watch the Full Webinar

If you missed the live session, you can now watch the full recording and explore the roadmap at your own pace.

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Why POS Strategy Matters Right Now

POS systems sit at the center of retail operations — touching inventory, pricing, customer data, payments, loyalty, and fulfillment.

During the session, Rahul addressed a reality many mid-market retailers face today:
while popular POS platforms like Shopify POS, Square, and Lightspeed work well for SMBs, they often fall short for ERP-centric businesses that need deeper integration, offline resilience, and operational scale.

As businesses grow, common challenges begin to surface:

• Fragmented admin experiences

• Slow or unreliable data synchronization

• Limited offline functionality

• Non-standard ERP integrations

• Increasing deployment and maintenance complexity

These pressures were a key driver behind Kensium’s POS modernization strategy.

Why Kensium POS Is Built Differently

Kensium POS was designed specifically for mid-market manufacturers, distributors, and hybrid B2B/B2C organizations with complex operational needs.

During the webinar, the team outlined the core strengths that continue to define the platform:

• Native ERP integration (including Acumatica, Sage, and others)

• High-volume transaction handling across multiple locations

• True offline resilience to avoid downtime

• Centralized inventory, pricing, and customer data

• Support for advanced fulfillment models like BOPIS and BORIS

• Unified experience across POS, ERP, and eCommerce

This foundation allows retailers to scale without compromising reliability or control.

Inside the Modernization Effort

A major portion of the webinar focused on why Kensium is modernizing the POS architecture — and what that actually means for customers.

The team walked through challenges in the current system, including:

• A complex, multi-component architecture

• A legacy technology stack that slows innovation

• Lengthy data sync times for large datasets

• Fragmented administration tools

• Limited offline support for payments, gift cards, and tax calculations

From there, Rahul introduced the new architectural direction, designed to simplify deployment, improve performance, and create a more cohesive experience across the platform.

Key elements of the modernization include:

• A unified codebase and runtime

• Centralized administration

• Simplified deployment model

• Modern, browser-based UI

• True offline support for credit cards and taxes

• A future-ready foundation for thin-client and SaaS delivery models

A Look at the New Admin and Register Experience

Attendees also received an early look at:

• The new centralized admin experience, designed to reduce configuration friction and improve visibility

• A modernized cash register interface focused on speed, clarity, and usability

• Streamlined workflows for inventory, store management, and diagnostics

While visuals were shared during the session, the emphasis remained on operational impact — not cosmetic change.

The 2026 Roadmap: What’s Ahead

The webinar concluded with a clear view of what customers can expect in 2026, including:

• OmnifiCX integration

• Replacement of ASI with webhook-based integrations

• Expanded ERP support (including Sage X3, Infor, Epicor, Business Central, and NetSuite)

• Additional database options for SaaS flexibility

• A major communications overhaul

• Feature cleanup to improve maintainability

• Exploration of thin-client and PWA-based deployment models

The takeaway was simple: this evolution is about long-term resilience, not short-term change.

Questions from the Live Q&A

The session wrapped with a live Q&A focused on the real-world questions customers and partners are asking as they plan their POS strategy for 2026.

Rather than theory, these questions went straight to risk, differentiation, timing, and impact — and were addressed directly during the webinar.

Topics covered included:

• How Kensium POS handles offline credit card transactions — and what retailers should consider from a risk perspective

• The biggest differences between Kensium POS and mainstream platforms like Shopify or Square

• Which ERP systems are supported today and how that support expands in 2026

• When the modernized platform launches and how updates are phased

• What the migration process looks like for existing customers

• Whether the new platform requires new hardware investments

These are the questions that shape real POS decisions — and they were answered live.

Key Takeaways

• POS modernization is not optional — it’s foundational

• ERP-centric retailers need deeper integration, not bolt-ons

• Centralized admin and simplified architecture reduce risk at scale

• Offline resilience remains critical for real-world operations

• Kensium POS is being built for what comes next, not just what works today

The Bottom Line

Kensium POS is evolving to meet the demands of modern retail — with a clear focus on stability, scalability, and intelligent integration.

For customers planning their 2026 roadmap, this session provided clarity on what’s changing, confidence in the direction, and a practical framework for preparing ahead — instead of reacting later.

If you missed the session, now’s the time to catch up.