DevOps Engineer

Job Description

• We are seeking a DevOps Engineer to join our team and play a key role in managing and optimizing our SaaS platform hosted on AWS.
• The ideal candidate will have strong experience with multi-tenant architectures, Kubernetes, Infrastructure as Code (IaC) using CloudFormation or Terraform, and automation of CI/CD pipelines.
• You will work closely with engineering, security, and operations teams to ensure high availability, scalability, and security of our cloud infrastructure.

Roles & Responsibilities:

• Design, deploy, and manage a scalable, multi-tenant SaaS platform on AWS.
• Build and maintain Kubernetes clusters (EKS) for containerized applications with efficient namespace isolation for multi-tenancy.
• Develop and manage Infrastructure as Code (IaC) using AWS CloudFormation or Terraform.
• Automate deployments using CI/CD pipelines with tools like GitHub Actions, Jenkins, or ArgoCD. Optimize networking, load balancing, and security configurations for a multi-tenant environment.
• Monitor and troubleshoot performance, latency, and resource utilization across cloud services.
• Implement and manage observability tools such as Prometheus, Grafana, ELK Stack, or Datadog.
• Ensure high availability and disaster recovery strategies with backup and failover mechanisms.
• Work on cost optimization strategies to reduce cloud expenses while maintaining performance.
• Maintain security best practices, including IAM roles, encryption, and compliance with industry standards (SOC2, ISO 27001).

Experience and Skills

Minimum:

• 4+ years of experience as a DevOps Engineer or Cloud Engineer working in a SaaS multi-tenant environment.
• Expertise in AWS Services, including EKS, EC2, S3, RDS, Route 53, ALB/ELB, IAM, VPC, Lambda, and CloudWatch.
• Strong hands-on experience with Kubernetes (EKS) and Helm for container orchestration and deployment.
• Proficiency in Infrastructure as Code (IaC) tools like CloudFormation, Terraform, or Pulumi. Experience in building scalable, automated CI/CD pipelines with tools like GitHub Actions, Jenkins, or ArgoCD.
• Strong knowledge of networking, security, and authentication mechanisms in cloud environments.
• Experience with monitoring and logging tools such as Prometheus, Grafana, Loki, ELK, or Datadog.
• Hands-on scripting experience in Python, Bash, or Go for automation and infrastructure management.
• Understanding of cloud cost optimization techniques and multi-tenant workload management.

Preferred:

• Experience with Service Mesh technologies (Istio, Linkerd).
• Knowledge of serverless computing with AWS Lambda.
• Familiarity with policy enforcement tools (OPA, Kyverno) for Kubernetes governance.
• Exposure to machine learning pipelines in a cloud-based SaaS platform.

Minimum Qualifications:

• 4+ years of experience as a DevOps Engineer or Cloud Engineer working in a SaaS multi-tenant environment.
• Expertise in AWS Services, including EKS, EC2, S3, RDS, Route 53, ALB/ELB, IAM, VPC, Lambda, and CloudWatch.
• Strong hands-on experience with Kubernetes (EKS) and Helm for container orchestration and deployment.
• Proficiency in Infrastructure as Code (IaC) tools like CloudFormation, Terraform, or Pulumi. Experience in building scalable, automated CI/CD pipelines with tools like GitHub Actions, Jenkins, or ArgoCD.
• Strong knowledge of networking, security, and authentication mechanisms in cloud environments.
• Experience with monitoring and logging tools such as Prometheus, Grafana, Loki, ELK, or Datadog.
• Hands-on scripting experience in Python, Bash, or Go for automation and infrastructure management.
• Understanding of cloud cost optimization techniques and multi-tenant workload management.

What’s in it for you?

Professional Growth & Impact

• Shape the OmnifiCX order data model as new modules are added.
• Work directly with the OmnifiCX product and engineering teams.
• Work across Acumatica, Sage, NetSuite and Dynamics integrations on one platform.

Learning & Culture

• Be part of a founder-led, early-stage product team.
• Access to leadership development, certifications, and workshops.

Rewards & Recognition

• Competitive Compensation: Attractive salary package with performance bonus.
• Health & Wellness: Medical insurance.
• Paid Time Off: Generous leave policy including vacation and holidays.
• Retirement Benefits: PF and Gratuity.
• Employee Engagement: Regular team events, recognition programs, and a collaborative culture that values your contributions.