Analyst - Quality Assurance

About us:

Kensium is a leading innovative technology solutions provider specializing in e-commerce and digital transformation services. We focus on delivering custom solutions that drive business growth and enhance customer experiences. For more information, visit our website at www.kensium.com. At Kensium, we are pioneers in B2B and B2C ecommerce innovation, crafting scalable solutions that propel businesses forward. Our expertise in integrating cutting-edge technologies enhances customer experiences, ensuring our clients stay competitive and achieve their goals. Specializing in seamless platform integrations with ERP, CRM, inventory, and shipping systems, we streamline operations, boost data accuracy, and create cohesive workflows that drive growth and elevate customer satisfaction.

Job Description:

Are you passionate about delivering flawless digital experiences and ensuring quality at every step of the development life cycle? At Kensium, we empower retailers, wholesalers, and distributors through unified eCommerce and ERP solutions that streamline operations, enhance customer experiences, and fuel growth.

This role is for you if you thrive on precision, love solving problems, and take pride in catching issues before they reach the customer. As a Quality Analyst, you’ll play a critical role in ensuring our solutions meet the highest standards of performance, usability, and reliability.

As a Quality Analyst, you will:

• Own the QA process across multiple projects, from requirement analysis to final release.
• Design and execute comprehensive test plans, cases, and scripts (manual and automated).
• Collaborate closely with developers, project managers, and business analysts to ensure seamless delivery.
• Identify, document, and track defects, driving resolution and continuous improvement.
• Champion quality by proactively suggesting enhancements to processes, tools, and standards.

We’re looking for someone who is:

• Detail-oriented with a strong analytical mindset.
• Proactive, curious, and committed to continuous learning.
• Skilled in both manual and automated testing (Selenium, JIRA, Postman, etc.).
• A clear communicator who can translate technical findings into actionable insights.
• Passionate about delivering excellence and ensuring client satisfaction.

Join Kensium! Recognized for innovation and excellence in digital commerce. If you're serious about your next career move and want to make a real impact, Kensium is the ideal place to grow.

Roles & Responsibilities:

• Be a champion and strong advocate of end-to-end quality assurance across Kensium’s delivery to our clients, ensuring each release meets functional, performance, and user experience standards.
• Translate business and system requirements into detailed, reusable test cases ensuring full coverage and traceability.
• Develop and maintain test plans, test scenarios, and test data for functional, integration, regression, and UAT phases.
• Define and implement quality metrics to measure test effectiveness and product readiness.
• Own test execution across multiple projects with precision and accountability.
• Log, track, and manage defects using tools like JIRA, ensuring timely resolution and retesting.
• Provide clear and concise test reports, highlighting risks, coverage gaps, and release readiness.
• Work closely with Project Managers, Developers, Business Analysts, and UI/UX teams to ensure quality is embedded throughout the delivery lifecycle.
• Participate in client demos and communicate testing outcomes confidently and professionally.
• Act as a quality gatekeeper during release cycles, ensuring only production-ready features are deployed.
• Leverage automation tools (e.g., Selenium, Postman, TestNG) to improve test efficiency and coverage.
• Explore and integrate AI-powered testing tools and practices to enhance speed and accuracy.
• Continuously evaluate and improve QA processes, tools, and frameworks.
• Proactively identify quality risks and mitigation strategies early in the development cycle.
• Conduct root cause analysis for defects and contribute to process improvements.
• Stay updated with industry trends, tools, and best practices to bring innovation into Kensium’s QA practices.

Experience and Skills Testing & Quality Expertise:

• 5–6 years of hands-on experience testing web applications (ERP or eCommerce preferred).
• Proficiency in manual testing, regression cycles, and defect management using JIRA or similar tools.
• Experience designing and maintaining traceability matrices.
• Familiarity with automation frameworks (e.g., Selenium) and ability to review/update scripts.
• Exposure to AI-driven testing tools for predictive defect detection or visual validation.
• Ability to quickly learn and adapt to new frameworks, tools, and platforms.

Collaboration & Communication:

• Strong verbal and written communication skills with the ability to collaborate across teams.
• Experience coordinating with clients to deliver demos, gather feedback, and align on expectations.

Analytical & Organizational Abilities:

• Strong analytical mindset with attention to detail and accuracy.
• Ability to manage multiple projects in a fast-paced, agile environment.
• Organized, self-driven, and consistently solution-oriented.

Personal Attributes:

• Self-motivated, proactive, and accountable.
• Adaptable in a dynamic, fast-changing environment.
• Passionate about continuous learning and innovation in testing.
• Realistic yet optimistic — focused on finding solutions, not just identifying problems.

What’s in it for you?

Professional Growth & Impact:

• Be part of a core function that ensures excellence across Kensium’s global client solutions.
• Work with diverse technologies and business models that challenge and expand your skillset.
• Opportunity to contribute ideas and influence quality strategies.

Work Environment & Culture:

• Collaborative, innovative culture that values autonomy and ownership.
• Exposure to leading-edge tools in automation and AI-driven quality assurance.

Rewards & Recognition:

• Competitive Compensation: Attractive salary package with performance bonus.
• Health & Wellness: Medical insurance.
• Paid Time Off: Generous leave policy including vacation, and holidays.
• Retirement Benefits: PF, and Gratuity.
• Employee Engagement: Regular team events, recognition programs, and a collaborative culture that values your contributions.