Lead Experience Designer

Key Responsibilities:

Design Leadership: 

• Lead UX strategy, discovery calls with clients, and execution across e-commerce projects & other Custom Applications.
• Drive the creation of wireframes, user flows, prototypes, and high-fidelity UI designs.
• Set design direction, ensuring alignment with user needs and business goals.
• Champion usability, accessibility, and responsive design best practices.

Team Management:

• Mentor, manage, and inspire a growing team of UX and UI designers.
• Conduct regular design reviews and provide constructive feedback.
• Foster a culture of collaboration, continuous improvement, and creative innovation.

Cross-functional Collaboration:

• Working closely with product managers, developers, and marketing leads to integrate UX seamlessly into project workflows.
• Collaborate with SEO, content, and marketplace teams to ensure consistent digital experiences across channels.

Client Engagement:

• Present design strategies, prototypes, and solutions to US-based clients in a clear, persuasive manner.
• Translate business requirements into thoughtful design outcomes.
• Act as a design consultant and subject matter expert in client meetings and pitches.

Operational Excellence:

• Build and maintain design systems and documentation.
• Stay current with UX trends, tools, and techniques.
• Define and track KPIs related to design quality and user engagement.

Preferred Traits:

• Detail-oriented but also able to zoom out and guide vision.
• Empathetic leadership style that inspires designers to do their best work.
• Comfortable with ambiguity and fast-paced, iterative environments.
• Experience working with cross-time zone teams; ability to manage syncs in both IST mornings and US hours.

Required Skills & Qualifications:

• Strong verbal and written communication skills—must be confident and articulate in client-facing roles.
• Prior experience in e-commerce is a big plus
• Minimum 5 years of experience in UI/UX design, including at least 1-2 years in a leadership or lead designer role.
• Exceptional portfolio demonstrating strong UX strategy, intuitive interfaces, and high visual design standards.
• Expertise in Figma, Adobe Creative Suite, Sketch, InVision, or similar design/prototyping tools.
• Proven ability to conduct or lead user research and usability testing.