Role Overview:

As a Change Management Lead, you will drive the enablement and adoption strategies that ensure clients, their teams, and their end-customers successfully embrace new digital platforms. This is both an advisory and hands-on role, working directly with client stakeholders to design programs that bridge technology implementation with human adoption.

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You will be one of the early members of this practice, giving you autonomy, client visibility, and the opportunity to shape frameworks, methodologies, and outcomes.

Key Responsibilities:

• Client Transformation Enablement
  • Partner with clients post-ERP or commerce platform migration to design and execute structured change management plans.
  • Build strategies for digital adoption across the organization‍
• Customer-Facing Adoption
  • Create interactive buyer portals, platform walkthroughs, and self-serve onboarding journeys.
  • Design knowledge bases, FAQs, and training demos to accelerate customer adoption.‍
• ‍Internal Stakeholder Enablement
  • Lead sales team enablement programs to ensure alignment with new digital processes.
  • Drive workshops and communication plans to onboard stakeholders across departments.‍
• Methodology & Execution
  • Develop playbooks, communication cadences, and feedback loops to systematically manage change.
  • Collaborate with technology, design, and training teams to deliver integrated transformation experiences.‍
• Strategic Leadership
  • Act as a trusted advisor to client leadership on adoption and cultural transformation.
  • Help shape Kensium’s change management practice and frameworks.

Qualifications & Experience:

• 3–6 years of hands-on experience in change management
• Ability to design structured enablement programs (training, communications, onboarding workflows).
• Comfortable working autonomously while collaborating across global cross-functional teams.
• Exceptional stakeholder management, facilitation, and presentation skills.

Why Join Kensiun?

• Pioneer the Vertical: Be part of the founding team building a dedicated change management practice.
• Direct Client Exposure: Engage directly with decision-makers at global enterprises.
• Autonomy & Impact: Drive initiatives end-to-end, not as a small part of a large machine.
• Collaborative Culture: Work with passionate, cross-disciplinary teams in a highly collaborative environment.
• Growth Opportunity: Shape best practices, frameworks, and influence how Kensium delivers transformation.