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Sustainable E-Commerce: How BigCommerce Supports Eco-Friendly Practices
August 30, 2024
By-
Luke Medida

Sustainability is no longer a buzzword; it's a necessity in today's consumer-driven world. As awareness of environmental issues grows, so does the demand for businesses to adopt more eco-friendly practices. This shift is particularly evident in ecommerce, where the impact on the environment—from packaging waste to carbon emissions—cannot be ignored. The good news is that platforms like BigCommerce are stepping up to the challenge, offering tools and features that help businesses operate sustainably. At Kensium, we are committed to helping ecommerce merchants leverage these capabilities to create a positive environmental impact while driving business success.


Understanding Sustainability in Ecommerce

The importance of sustainability in consumer behavior cannot be overstated. More than ever, consumers are making purchasing decisions based on a company’s environmental practices. They are seeking out brands that not only talk about sustainability but also take tangible steps to reduce their carbon footprint and promote eco-friendly products.

However, ecommerce inherently presents several environmental challenges. From the energy consumed by data centers to the packaging materials used in shipping, every step in the ecommerce process can contribute to environmental degradation. This reality places a responsibility on ecommerce businesses to lead the way in promoting sustainability, making conscious efforts to minimize their environmental impact while meeting consumer demands.


BigCommerce's Commitment to Sustainability

BigCommerce has recognized the growing importance of sustainability and has introduced a range of features designed to help ecommerce businesses operate more eco-consciously. 


Here's how the platform supports sustainable practices:

  • Green Hosting and Carbon Offsetting: BigCommerce provides green hosting options that prioritize energy efficiency and the use of renewable energy sources. Additionally, the platform offers carbon offsetting features that allow businesses to compensate for their carbon emissions, ensuring that their online operations contribute less to global warming.
  • Eco-Friendly Shipping Integrations: Shipping is one of the most significant contributors to an ecommerce business's carbon footprint. BigCommerce integrates with eco-friendly shipping carriers and services, enabling businesses to offer customers greener delivery options. These integrations often include choices for carbon-neutral shipping or carriers that prioritize sustainable practices.
  • Sustainable Product Sourcing and Labeling: BigCommerce offers tools that help merchants source and promote sustainable products. By integrating with platforms that specialize in eco-friendly goods, businesses can easily label and highlight products that meet sustainability criteria, making it easier for consumers to make informed, environmentally conscious choices.
  • Support for Sustainable Packaging: Packaging waste is a critical concern in ecommerce. BigCommerce supports merchants in reducing this waste by offering tools and integrations for sustainable packaging solutions. From recycled materials to biodegradable options, businesses can choose packaging that aligns with their sustainability goals.


Strategies for Sustainable Ecommerce

For ecommerce businesses, implementing sustainable practices goes beyond just choosing the right platform; it involves a comprehensive strategy. Here are some actionable steps that businesses can take:

  • Reducing Packaging Waste: One of the most effective ways to reduce environmental impact is by minimizing packaging waste. This can be achieved by using smaller, appropriately sized boxes, eliminating unnecessary packaging materials, and opting for recyclable or compostable packaging options.
  • Optimizing Shipping Processes: Efficient shipping not only reduces costs but also minimizes the environmental footprint. By choosing eco-friendly shipping carriers, consolidating shipments, and optimizing delivery routes, businesses can significantly reduce the carbon emissions associated with their logistics.
  • Promoting Sustainable Products: Highlighting sustainable products within an online store can encourage consumers to make eco-friendly choices. Businesses can use product labels, dedicated sustainability sections, and marketing campaigns to promote items that are sourced responsibly or have a lower environmental impact.
  • Educating Customers: Consumers are more likely to support brands that educate them on sustainability. By providing information on the environmental benefits of certain products, offering tips on reducing waste, and explaining the importance of sustainable practices, businesses can build stronger relationships with their customers while promoting eco-friendly choices.


Measuring Sustainability Impact

Tracking the impact of sustainability efforts is crucial for continuous improvement. Businesses can measure their performance through key metrics such as:

  • Carbon Footprint: Calculating the total greenhouse gas emissions generated by business operations, including production, shipping, and energy use.
  • Waste Reduction: Monitoring the reduction in packaging waste, recycling rates, and the use of sustainable materials.
  • Customer Satisfaction: Assessing customer feedback related to sustainability efforts, such as their response to eco-friendly packaging or carbon-neutral shipping options.

BigCommerce offers a range of tools and resources to help businesses track these metrics and measure the success of their sustainability initiatives. By regularly evaluating these metrics, businesses can refine their strategies, enhance their sustainability practices, and communicate their progress to customers.


Real-World Success: Case Studies of Sustainable Ecommerce on BigCommerce

Several businesses on BigCommerce have successfully integrated sustainable practices into their operations, demonstrating the platform's potential to support eco-friendly initiatives. For instance, a clothing retailer might have transitioned to using 100% recycled packaging materials and partnered with carbon-neutral shipping carriers, leading to a significant reduction in their environmental impact. Another example could be a beauty brand that sources sustainable ingredients and uses BigCommerce's labeling tools to promote its eco-friendly products, resulting in increased customer loyalty and brand differentiation.

These businesses faced challenges, such as balancing sustainability with cost and managing supply chain complexities, but with the right strategies and support from BigCommerce, they achieved their sustainability goals and reaped the benefits of doing so.


The Future of Sustainable Ecommerce

The future of ecommerce is green. As technology advances, we can expect to see more innovative solutions that make it easier for businesses to operate sustainably. Trends such as AI-driven supply chain optimization, blockchain for transparent sourcing, and advanced recycling technologies will play a significant role in shaping the future of sustainable ecommerce.

BigCommerce is well-positioned to lead this transformation. With its ongoing commitment to sustainability, the platform will continue to evolve, providing even more tools and features that help businesses reduce their environmental impact while meeting the needs of eco-conscious consumers.

Get Big Commerce Solution with Kensium


Kensium: Your Partner in Building Sustainable Ecommerce Solutions

At Kensium, we understand that sustainability is not just a trend—it's a critical component of modern business strategy. As a leading technology service provider, we are dedicated to helping ecommerce merchants build and implement sustainable practices on platforms like BigCommerce.

Our team of experts works closely with clients to design and execute sustainability strategies that align with their business goals. From optimizing shipping processes and reducing packaging waste to integrating sustainable product sourcing and educating customers, Kensium provides the expertise and support needed to succeed in the green ecommerce space.

Together, we can build a sustainable future for your business, one that not only meets the demands of today’s environmentally conscious consumers but also sets the stage for long-term success in an increasingly eco-focused world. Let's make sustainability a core part of your ecommerce strategy, ensuring that your business thrives while contributing to a healthier planet.

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Written by
Luke Medida
Luke Medida is a Senior Manager of Client Success at Kensium, with close to two decades of experience in IT services. He excels in building strong client relationships, program management and helping clients increase their revenues. In his role, Luke works with customers across multiple domains helping them with their digital transformation needs, translating their business goals into IT roadmaps.
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