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How to Increase Ecommerce Average Order Value (AOV)?
June 29, 2023
By-
Luke Medida

Average order value (AOV) is a key metric for e-commerce businesses. It measures the average amount of money spent by each customer. A higher AOV means that a business is selling more expensive products or cross-selling to customers.

 

There are several strategies that businesses can use to increase their AOV.

 

These include:

  • Free shipping thresholds: Offering free shipping on orders above a certain amount can encourage customers to add more items to their cart.
  • Volume discounts: Offering discounts for customers who purchase multiple items can also help to increase AOV.
  • Loyalty programs: Loyalty programs can reward customers for their repeat business, encouraging them to spend more each time they shop.
  • Limited-time offers and promotions: Limited-time offers and promotions can create a sense of urgency, leading customers to buy more before the offer expires.
  • Personalized recommendations: Personalized recommendations can help businesses to offer products that are more likely to appeal to individual customers, increasing the likelihood of those customers spending more.
  • Tiered pricing: Tiered pricing can offer different price points for different products or services, allowing customers to choose the option that best suits their needs.
  • Streamlined checkout process: A streamlined checkout process can make it easier for customers to complete their purchases, reducing the likelihood of them abandoning their carts.

 

By implementing these strategies, businesses can increase their AOV and boost their revenue.

 

How Kensium can help

Kensium is a cloud ERP and e-commerce software company that can help businesses increase their AOV. Kensium's software offers several features that can help businesses to implement the strategies mentioned above, such as free shipping thresholds, volume discounts, loyalty programs, and personalized recommendations.

In addition, Kensium's team of experts can help businesses to analyze the data and identify opportunities to increase AOV. Kensium can also guide how to implement the necessary changes to their website or e-commerce platform.

 

Conclusion

Increasing AOV is an important goal for any e-commerce business. By implementing the strategies mentioned in this article, businesses can boost their revenue and profitability. Kensium can help businesses to achieve this goal by providing the software and expertise they need to increase their AOV.

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Written by
Luke Medida
Luke Medida is a Senior Manager of Client Success at Kensium, with close to two decades of experience in IT services. He excels in building strong client relationships, program management and helping clients increase their revenues. In his role, Luke works with customers across multiple domains helping them with their digital transformation needs, translating their business goals into IT roadmaps.
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