Director - PMO



Reporting to the Chief Delivery Officer, the Director - PMO provides strategic direction, guidance, tactical planning, evaluation, and coordination of the PMO Department.

Who Are You?

You're an energetic person with a can-do attitude with a track record of building success. You have excellent leadership, communication, and interpersonal skills. 


  • Provides strategic direction, guidance, tactical planning, development, evaluation, and coordination of the PMO department in the organization.  
  • Develop and implement a strategy for the PMO and project delivery to assist in the business meeting or exceeding its forward strategy
  • Responsible for improving project delivery, processes, systems, and guidance
  • Ensure the successful implementation of the PMO's strategy, responsibilities, services, and deliverables
  • Build cohesion within the PMO team and motivate the team to meet the business objectives
  • Define and embed project control and governance
  • Provide support to project planning, milestone management, scope management, resource forecasting; financial management; change management across the PMO
  • Be a PM professional Champion in the Organization – enhance the professional depth
  • Build ecommerce & ERP understanding for efficient delivery
  • Prepare regular status reports to all levels of the business
  • Ensure efficient change control methods and processes are utilized
  • Recruit and develop Project Management resources
  • Lead the way through quality deliverables all along the project life cycle
  • Ensure project success on all parameters – Scope, Cost, Schedule & Quality through PM resources
  • Drive the right solutions as a customer advocate in all streams – building business confidence in engineering
  • Conduct regular standup/SCRUM conversations – with PDCA cycle/discipline
  • Execute the plan strictly and raise alerts/escalations from time to time 
  • Be proactive in anticipating challenges/risks – identify & execute mitigation plans
  • Avoid gold plating & drive proper change management with well-documented IAD
  • Monitor and report on project progress and advise stakeholders of potential project delays or resources required to complete the project on a timely basis
  • Coordinate geographically distributed teams & build ownership
  • Improve through (IDP) training and certifications for PM practice 


  • Experience in IT project management – entire life-cycle
  • 15 - 18 years of experience across multiple roles (Analyst/Dev/Test) in the IT industry
  • At least ten years of Project management
  • At least a few years of client-facing experience
  • Good track record of dealing with US & Europe clients
  • Proficient in verbal & written communications
  • Bachelor's/Master's degree
  • Has energy & can-do attitude – a track record of building success along the career
  • Understand triple constraints & quality management metrics
  • Be the face of the company to everyone & hold high standards of professionalism
  • Proven ability to work pragmatically with a problem-solving attitude
  • Excellent leadership, communication (written and oral) and 
  • interpersonal skills with the ability to facilitate and influence the direction
  • Uses judgment to determine optimal solutions and is a pathfinder on complex problems/situations
  • Understands WBS/Scope, Change management, Risk Management & Quality Management processes
  • Follows and passionately promotes quality best practices throughout the entire cycle of the project
  • Builds business trust in engineering – driving quality delivery
  • Has a clear understanding of various (SDLC & SCRUM etc.) development models
  • Excellent conflict management skills
  • Perseverance & ability to work under ambiguous/stressful circumstances
  • Energy to fill in in case of challenging contexts & emerge successful

Preferred Qualifications

  • Experience in managing teams across multiple time zones
  • Good knowledge of tools like MS Project / Primavera / Wrike / Others
  • PMI ACCP / CAPM certified

* Just so you know, this job description is not designed to cover or include a comprehensive listing of the employee's activities, duties, or responsibilities required for this job. In addition, duties, responsibilities, and activities may change at any time, with or without notice. 


Sound like you? Apply Today.

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