Director - PMO
Overview
Reporting to the Chief Delivery Officer, the Director - PMO provides strategic direction, guidance, tactical planning, evaluation, and coordination of the PMO Department.
Who Are You?
You're an energetic person with a can-do attitude with a track record of building success. You have excellent leadership, communication, and interpersonal skills.
Responsibilities
- Provides strategic direction, guidance, tactical planning, development, evaluation, and coordination of the PMO department in the organization.
- Develop and implement a strategy for the PMO and project delivery to assist in the business meeting or exceeding its forward strategy
- Responsible for improving project delivery, processes, systems, and guidance
- Ensure the successful implementation of the PMO's strategy, responsibilities, services, and deliverables
- Build cohesion within the PMO team and motivate the team to meet the business objectives
- Define and embed project control and governance
- Provide support to project planning, milestone management, scope management, resource forecasting; financial management; change management across the PMO
- Be a PM professional Champion in the Organization – enhance the professional depth
- Build ecommerce & ERP understanding for efficient delivery
- Prepare regular status reports to all levels of the business
- Ensure efficient change control methods and processes are utilized
- Recruit and develop Project Management resources
- Lead the way through quality deliverables all along the project life cycle
- Ensure project success on all parameters – Scope, Cost, Schedule & Quality through PM resources
- Drive the right solutions as a customer advocate in all streams – building business confidence in engineering
- Conduct regular standup/SCRUM conversations – with PDCA cycle/discipline
- Execute the plan strictly and raise alerts/escalations from time to time
- Be proactive in anticipating challenges/risks – identify & execute mitigation plans
- Avoid gold plating & drive proper change management with well-documented IAD
- Monitor and report on project progress and advise stakeholders of potential project delays or resources required to complete the project on a timely basis
- Coordinate geographically distributed teams & build ownership
- Improve through (IDP) training and certifications for PM practice
Requirements
- Experience in IT project management – entire life-cycle
- 15 - 18 years of experience across multiple roles (Analyst/Dev/Test) in the IT industry
- At least ten years of Project management
- At least a few years of client-facing experience
- Good track record of dealing with US & Europe clients
- Proficient in verbal & written communications
- Bachelor's/Master's degree
- Has energy & can-do attitude – a track record of building success along the career
- Understand triple constraints & quality management metrics
- Be the face of the company to everyone & hold high standards of professionalism
- Proven ability to work pragmatically with a problem-solving attitude
- Excellent leadership, communication (written and oral) and
- interpersonal skills with the ability to facilitate and influence the direction
- Uses judgment to determine optimal solutions and is a pathfinder on complex problems/situations
- Understands WBS/Scope, Change management, Risk Management & Quality Management processes
- Follows and passionately promotes quality best practices throughout the entire cycle of the project
- Builds business trust in engineering – driving quality delivery
- Has a clear understanding of various (SDLC & SCRUM etc.) development models
- Excellent conflict management skills
- Perseverance & ability to work under ambiguous/stressful circumstances
- Energy to fill in in case of challenging contexts & emerge successful
Preferred Qualifications
- Experience in managing teams across multiple time zones
- Good knowledge of tools like MS Project / Primavera / Wrike / Others
- PMI ACCP / CAPM certified
* Just so you know, this job description is not designed to cover or include a comprehensive listing of the employee's activities, duties, or responsibilities required for this job. In addition, duties, responsibilities, and activities may change at any time, with or without notice.