Facilities

Our world class offshore facilities are located in Tier 1 cities in India, Hyderabad, and Chennai (formerly Madras), which offer the following features

• Access – Access is provided by an excellent public transportation system in addition to International Airports and Excellent Highway system. All the cities where our operational centers are located, are state capitals.

• Infrastructure – Infrastructure is unparalleled within the country, and is evident by the presence of multi-national companies such as Microsoft, GE, IBM, to name a few.

• Skills Availability – Due to the presence of large accredited universities and multi-national companies, these cities attract diverse and talented workforce.

• Life Style – Heavily influenced by the western culture infused with local values.

• Political Environment – Stable political environment with one of the largest democracies in the world.

• Timezone Attractiveness – Almost 12-hr time differential allows for innovative use of time and resources.

All our operational centers include the following features and capabilities

• Security – Highly secure environment with multiple levels of physical as well as data security.

• Access Control – Access to information and business processes is controlled on the basis of business and security requirements

• BCP – All facilities are connected so in case of disasters, capacity can be re-routed to an alternate service delivery location.

• Data Network – Each facility has redundant network connectivity with multiple service providers.

• Voice Network – All voice communications is done via VOIP, with traditional voice lines for backup.

• Servers and Workstations – All the servers and workstations are sourced from international vendors with a local presence allowing for quick resolution of issues.

• Power – Redundant UPS with battery backups for all locations along with standby generators.